May 29, 2023

If you happen to’re having some points with iCloud for Home windows and your iPhone 13 Professional or iPhone 14 Professional, you’re not alone.

Quite a lot of customers have run into issues with iPhone 13 Professional and iPhone 14 Professional fashions. Movies recorded on an iPhone after which synced with ‌iCloud‌ for Home windows are turning black with scan strains, rendering the movies unwatchable.

Considerably worryingly, some customers have additionally reported seeing unusual pictures and movies that don not belong to them seem of their libraries after they try to observe the corrupted movies.

Per MacRumors reader sleeping_ghost:

“iCloud for Home windows is corrupting movies recorded from an iPhone 14 professional max leading to black movies with scan strains. On uncommon events, it’s inserting stills into movies from unknown sources, probably different’s iCloud accounts. I’ve been proven pictures of different folks’s households I’ve by no means seen in my life, soccer video games, and different random pictures. Clearly, that is extraordinarily regarding and doesn’t precisely make me really feel protected utilizing iCloud.”

It’s unknown if the pictures are photographs from different iCloud customers or the place they’re showing from. Given stories from customers, random subjects akin to households, youngsters, soccer video games, and different related picture content material have appeared within the streams.

Deleting the ‌iCloud‌ for Home windows app doesn’t seem to repair the difficulty, which implies the problems could possibly be coking from the server facet. Quite a lot of customers have additionally reported it to Apple, so the corporate could also be conscious. Home windows 11 and Home windows 10 each seem like impacted, and it could solely be affecting gadgets with sure settings like HDR and HEVC enabled.

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Apple has but to launch an official assertion relating to the bug, or a workaround or timeline as to a software program replace or repair.

Keep tuned for extra particulars as they change into accessible.

Through MacRumors